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FAQ

Frequently asked questions
General
Cancellations made at least 6 hours prior to the scheduled appointment time will not incur any fee.
Cancellations made less than 6 hours before the appointment time will result in a 50% cancellation fee, charged to the credit card on file.
Appointments may be rescheduled free of charge if the request is made 6 hours or more in advance.
Rescheduling is not permitted within 6 hours of the appointment time.
Customers who wish to change their appointment within this window must cancel the existing appointment (subject to this cancellation policy) and book a new one.
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